Data We Collect and Why We Hold It
When you create an account on 999a, we collect the information needed to verify your identity and process your transactions — your name, contact details, and the payment method you use, whether that is JazzCash, Easypaisa, or Raast. Each time you make a deposit or request
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a withdrawal, a transaction record is created and tied to your account wallet. We also capture device identifiers and session data — browser type, operating system, and connection timestamps — to detect unusual access patterns and keep your account secure. Game activity and session history are
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logged to resolve disputes and comply with any applicable reporting obligations under local law. We do not sell your personal data to third parties. Retention periods vary by data category: payment records are kept in line with applicable financial rules, while session logs are held for
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a shorter period and then removed. Your account data stays on file for as long as your account remains open. Once you close your account, we begin the deletion process subject to any legal hold requirements. If you are in Pakistan and have questions about what
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we hold on you, the contact paths in the section below are the fastest way to reach our data team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.